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Privacy Policy

Last updated: March 29, 2026

1. Information We Collect

When you place an order or submit a customisation request through AmaniHaus, we collect personal information such as your name, email address, shipping address, and payment details. We also collect the name(s) you submit for Arabic calligraphy design.

We may also collect non-personal information such as browser type, IP address, pages visited, and the time and date of your visit, to help us understand how our website is used.

2. How We Use Your Information

  • To process and fulfil your order
  • To send you a design proof before production
  • To communicate order updates and shipping information
  • To respond to customer service enquiries
  • To improve our website and services

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We share data only with trusted partners necessary to operate our business, including Shopify (payment processing) and our production and shipping partners. These parties are bound by confidentiality agreements and may not use your data for any other purpose.

4. Cookies

Our website uses cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings, though this may affect certain functionality.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Order records are kept for a minimum of five years for legal and accounting purposes.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us at support@amanihaus-co.com.

7. Contact

If you have any questions about this Privacy Policy, please contact us at support@amanihaus-co.com.